1. Home
  2. FAQ
Frequently Asked Questions

3xx3 FAQ — All Your Questions Answered in One Place

Whether you have questions about registration, login, payments, bonuses, or gaming — you'll find clear, detailed answers right here. Our FAQ This page is designed with Bangladeshi users in mind.

50+
Common Questions & Answers
6
Browse by Topic
24/7
Live Support
English
Answers in Plain Language

What would you like to know about?

Find answers to your questions in the categories below

Registration & Account
How to create an account, KYC verification, password reset — all the information you need is in this section.
Payments & Withdrawals
bKash, Nagad, bank transfer — a complete guide to deposits and withdrawals.
Bonuses & Promotions
Welcome bonus, cashback, free spins — bonus terms and how to use them.
Games & Casino
Slots, Live Casino, poker — everything you need to know about how to play and where to find them.
Sports Betting
Cricket, football, live betting — from understanding odds to bet settlement.
Security & Privacy
Details on account security, two-factor authentication, and data privacy.

No results found. Please try a different keyword.

Registration & Account

To register, you'll need an active Bangladeshi mobile number, a valid email address, and your National ID information. You must be at least 18 years old. The entire process takes just 2–3 minutes.

Only one account is allowed per mobile number and national ID. Multiple accounts are strictly prohibited, and if detected, all associated accounts may be permanently suspended.

Without email verification, certain features will be limited — such as large withdrawals. You can still enjoy regular gaming and betting. If you don't see the verification email in your inbox, check your spam folder.

On the login page, click the "Forgot Password?" link. A reset OTP will be sent to your registered mobile number or email. Enter the code to set a new password. You can also log in directly using an OTP.

After 5 consecutive failed login attempts, your account will be temporarily locked. Wait 30 minutes and try again. If your account has been permanently suspended, contact support@3xx3.ws — we'll explain the reason and work toward a resolution.
Payments & Withdrawals

bKash, Nagad, Rocket, and direct bank transfer are all supported. Some crypto payment options are also available. bKash and Nagad are the most popular as they process instantly.

The minimum deposit is just ৳500. Deposits via bKash and Nagad are credited instantly. Bank transfers may take 1–2 hours.

Withdrawals via bKash and Nagad are typically processed within 5–15 minutes. Bank transfers may take up to 24 hours. Large withdrawal amounts may require additional verification.

3xx3 does not charge any withdrawal fees. However, bKash or Nagad may apply their own transfer charges. Standard bank charges apply for bank transfers.

Wait 30 minutes first. If the issue persists, email support@3xx3.ws with a screenshot or reference number of the transfer. Most cases are resolved within 1–2 hours.
Bonuses & Promotions

A 100% Welcome Bonus is automatically credited on your first deposit after registration. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. No promo code required.

The wagering requirement for the welcome bonus is 20x the bonus amount. For example, a BDT 1,000 bonus requires BDT 20,000 in bets to be placed. Slots are the fastest way to meet the wagering requirement.

Free spins are typically offered as part of weekly promotions. Log in every Monday to see that week's available offers. You can also earn bonus spins by depositing on select slots games.

When a friend registers using your referral link and makes their first deposit, you'll receive a bonus. Check the current promotions page for the referral bonus amount.
Games & Casino

There are 500+ games to choose from — slots, Live Casino (blackjack, roulette, baccarat), poker, crash games, and virtual sports. All games run smoothly on mobile as well.

Yes, all games are fully supported on Android and iOS. Downloading the mobile app gives you an even better experience, though you can also play directly through your browser.

Some tables feature Bangla-speaking dealers. English and Hindi-speaking dealers are also available. You can chat with dealers directly via live chat as well.

Most games have an auto-save feature — when your connection is restored, you'll resume from where you left off. If a round is interrupted in a live game, your bet will be refunded. Contact support if you run into any issues.
Sports Betting

You can bet on 30+ sports including cricket, football, kabaddi, tennis, basketball, and volleyball. Special odds are available for IPL, BPL, and Bangladesh national team matches.

Yes. Odds update in real time during a match, and you can place bets at any point. Live scorecards and match statistics are also available on the same page.

Winnings from settled bets are usually credited to your account within 5–30 minutes after a match ends. If a match is cancelled due to rain or any other reason, your bet is fully refunded.
Security & Privacy

Yes. 3xx3 uses 256-bit SSL encryption. Your name, mobile number, and payment details are never shared with any third party. Visit our Privacy Policy page to learn more.

Go to Account Settings, open the "Security" section, and enable two-step verification. You can confirm each login with a mobile OTP or email code. Keeping this on makes your account significantly more secure.

Change your password immediately and notify us at support@3xx3.ws. We'll investigate your account and take the necessary action. You can also log out of all active sessions from your account settings.

Yes. 3xx3 operates under an international gaming license and undergoes regular third-party security audits. Your deposited funds are held in a fully segregated trust account.
About FAQ

3xx3's FAQ On this page, we've done our best to provide clear and accurate answers to the most frequently asked questions. Every answer is written with the everyday experience of Bangladeshi users in mind.

From registration to withdrawals, bonuses to security — you'll find answers to everything right here. Use the search bar above to quickly find what you're looking for.

If you can't find your answer here, reach out to our support team directly — we're always ready to help.

Please note: 3xx3 will never ask for your password or OTP by phone or message. If you receive any such request, ignore it.
Need more help?
Email Support
Email us at support@3xx3.ws. You can expect a reply within 1–2 hours.
Live Chat
Get instant help via live chat, available 24/7. Look for the chat button at the bottom of the site.
Useful Links

Get started now — claim your bonus on your very first bet

Registration is free, with a 100% bonus on your first deposit. Join 3xx3 today.

Free Registration Log In
Licensed
SSL Secured
OTP Security
24/7 Support
18+ Verified
বাংলা